1. Coverage
We provide a warranty for all digital accounts and licenses sold on our platform. The warranty period varies by product type:
- Streaming Accounts: Full warranty for the duration of the subscription.
- Game Accounts: 7-day initial warranty against login issues.
- Software Licenses: Lifetime activation guarantee.
2. Claim Process
To claim a warranty:
- Determine the issue (e.g., Incorrect password, Subscription expired early).
- Contact our support via WhatsApp or Email.
- Provide your Order ID and screenshots of the error.
- We will verify and issue a replacement within 24 hours.
3. Exclusions
Warranty is void if:
- You change the account email/password without authorization.
- The account is banned due to your violation of the platform's terms (e.g., using cheats/hacks on a game account).
- You share the account with others (for personal single-user accounts).